Privacy Policy
Effective Date: March 27, 2025
Welcome to Sandy Creek Laundromat (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://sandycreeklaundromat.com, use our mobile app, or communicate with us via SMS.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Such as your name, email address, phone number, and payment details if you fill out a form, create an account, or make a purchase.
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Non-Personal Information: Such as browser type, IP address, device type, and usage data through cookies or analytics tools.
2. How We Use Your Information
We may use your information to:
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Respond to inquiries or customer service requests
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Provide and manage your use of our services (e.g., wash & fold scheduling)
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Send updates, promotions, and appointment reminders via email or SMS (if opted-in)
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Improve our website, app, and overall user experience
3. SMS Communication Policy
By providing your phone number and opting in, you agree to receive SMS messages from Sandy Creek Laundromat related to your appointments, service updates, promotions, and account-related information.
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Message and data rates may apply.
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You can opt out at any time by replying STOP to any message.
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For help, reply HELP or contact us at (719) 357-5792.
4. App Usage Policy
If you use our mobile app:
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We may collect app usage data, location information (if enabled), and preferences to personalize your experience.
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We do not access your photos, contacts, or other personal files unless explicitly authorized for features like profile photo uploads.
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App data is stored securely and only used to provide services and improve performance.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share limited data with trusted third-party vendors who assist in operating our website or app, provided they agree to maintain confidentiality.
6. Cookies
Our website and app may use cookies or similar technologies to enhance your browsing experience. You can modify your browser settings to decline cookies.
7. Third-Party Links
Our site or app may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
8. Security
We use industry-standard security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet or mobile networks is completely secure.
9. Your Consent
By using our website, app, or SMS services, you consent to this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Address: 1463 South Murray Blvd, Colorado Springs, CO 80916
📞 Phone: (719) 357-5792